Terms & Conditions

1. Introduction

Welcome to Award Care. By accessing or using our website, services, or submitting information through our forms, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. About Award Care

Award Care is a registered NDIS disability support provider based in Queensland, Australia. We deliver personalised, reliable and compassionate support services to help participants live with independence, dignity and choice.

3. Use of Our Website

You agree to use our website for lawful purposes only. You must not:

• Submit false or misleading information
• Attempt to access restricted areas or systems
• Upload harmful, malicious or inappropriate content
• Interfere with website functionality or security

4. Accuracy of Information

While we aim to keep all information accurate and up to date, Award Care does not guarantee the completeness, reliability or accuracy of website content. Service details may change without notice.

5. Referral & Contact Forms

When submitting a referral or enquiry, you agree that:

• All information provided is accurate and truthful
• You have permission to share the participant’s details (if submitting on behalf of someone else)
• Your information may be used to contact you regarding services or follow‑up

6. Privacy & Data Protection

Award Care is committed to protecting your privacy. Personal information is collected, stored and used in accordance with the Australian Privacy Principles (APPs) and NDIS Practice Standards.

For full details, please refer to our Privacy Policy.

7. NDIS Compliance

As a registered NDIS provider, Award Care complies with:

• NDIS Code of Conduct
• NDIS Practice Standards
• Quality and Safeguarding Framework

8. Intellectual Property

All website content—including text, images, branding, graphics and layout—is the property of Award Care and may not be copied, reproduced or distributed without written permission.

9. Limitation of Liability

Award Care is not liable for any loss, damage or inconvenience arising from:

• Website downtime or technical issues
• Incorrect or outdated information
• Third‑party links or external websites

10. Changes to These Terms

Award Care may update these Terms & Conditions at any time. Continued use of our website indicates acceptance of any changes.

11. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Email: info@awardcare.com.au
Phone: +61 450 308 390
Address: 23 Goal Crescent, Griffin QLD 4503